To date, 100% of our clients that have used an energy broker have been entitled to claim compensation
With no regulator in the energy broker market it is estimated that over 90% of contracts placed by brokers are mis-sold. Energy brokers/consultants (also known as ‘third party intermediaries ’ or ‘TPIs ’) act on behalf of businesses by offering them gas and electricity contracts from energy suppliers. As they are instructed to act on your behalf, brokers owe you a duty of care, they must act in good faith, not make a secret profit, and not place themselves in a position where their duty and interest may conflict.
Business energy rates increase every year, and most of us simply accept the increases. Most brokers will tell you how it is, just the state of the market currently (with wholesale rates rising). They will assure you that you have got the best deal around and sign you on for another extension.
Business owners tend to take this at face value, but how much of what your broker is telling you is the truth? You may be in for a shock.
Many brokers make deceptive statements about how they are paid and why they are recommending certain suppliers. A broker will usually be acting with their own financial motives in mind, not trying to save you money. It is also likely they are being paid a hidden commission which is added onto your bill each month, without informing you how or why. This is mis-selling.
Our team of commercial energy specialists are on a mission to shine a light on this scandal. We engage with a panel of solicitors, are helping businesses across the UK by fighting back against brokers and energy suppliers, helping companies exit expensive contracts and claim compensation for their troubles.
How many of these points highlighted below are familiar with, when dealings with your broker(s)?
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